Privacy Policy
Effective date: July 7, 2026
This page is maintained by ViewThrough LLC to answer common privacy questions about the ViewThrough website and services. It is not legal advice or a certification of compliance with any specific privacy law.
1. Information we collect
We collect information you provide directly to us, such as your name, email address, phone number, brokerage or company name, and any listing photos or messages you submit through our website or by email.
We also collect certain information automatically when you visit our website, including your IP address, browser type, device information, pages visited, and the dates and times of your visits. This data helps us understand how visitors use our site and improve our services.
2. How we use information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Produce and deliver the walkthrough videos and related assets you order
- Process payments and manage your account
- Improve our website, products, and user experience
- Communicate with you about updates, promotions, or service changes (you may opt out of marketing emails at any time)
3. Cookies and analytics
We may use cookies and similar technologies to remember your preferences, understand how visitors interact with our website, and analyze traffic patterns. You can control cookies through your browser settings. Some third-party analytics services may also receive usage data; we configure these services to use only the data needed for reporting.
4. How we share information
We do not sell your personal information. We share information only with trusted service providers who help us operate our business (for example, payment processors, hosting providers, and analytics platforms), and only to the extent necessary for them to perform those services. We may also disclose information if required by law or to protect our rights or the safety of others.
5. Data retention
We keep your information for as long as needed to provide our services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Listing materials you provide are retained according to the project requirements you agree to at checkout.
6. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also opt out of marketing communications. To make a request, contact us at the email below. We will respond to requests in accordance with applicable law.
7. Children's privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.
8. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of the page. We encourage you to review the policy periodically for the latest information on our privacy practices.
9. Contact us
If you have questions about this Privacy Policy or how we handle your information, please contact us at support@viewthrough.co.